Shipping Info

How can I track my package?

If tracking stats are available, you are able to track your package via the Your Orders page. Simply click "Track Package" beside the delivery you need to follow.

Why isn't there tracking information in my order?

If you don't see any tracking data for a shipment plus the estimated delivery date has not yet passed, your package should still arrive when they're due. You can find some common explanations why tracking information is unavailable on our Tracking Shipments Help page.

Free Shipping

To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible merchandise in your Shopping Cart.
  • Go to checkout.
  • Ship your items to one single U.S. address.
  • Select "Group my items into as few shipments as possible" when your shipping preference.
  • Select FREE Shipping as your shipping speed. The transaction will be delivered within 5-9 working days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

International Shipping

We gladly accepts orders from everywhere. Available product lines, shipping rates and charges can differ with respect to the delivery address for your order.

To find out the shipping rate information specific for your order's destination, find your region.

There could be limitations on where and whether vendors offer international shipping. To read more, visit our the vendors international shipping details page.


The subsequent items can be shipped to almost all destinations outside the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that demand special handling as they are extremely heavy (by way of example, multi-volume sets) can not be shipped outside of the U.S. If it is so, it is noted on the product detail page.

Customs, Duties, and Taxes

You are accountable for assuring the product might be lawfully imported to your destination country. When ordering the recipient is the importer of record and must abide by all rules in the destination country. Orders which are shipped to countries outside the United States could possibly be be subject to import taxes, customs duties and costs levied from the destination country. The recipient of an international shipment can be governed by such import taxes, customs duties and costs, which are levied once a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we have no control of these charges and cannot predict whatever they could be. Customs policies vary widely from country to country; you should call your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery estimates.

Shipping Costs and Times by Geographic Region

When orders shipped internationally make it to the destination country, they may be controlled by customs clearance procedures which may cause delays beyond original delivery estimates.

Vendors sometimes have policies that vary from our conditions and terms. For items you have purchased from a vendor, please visit the applicable seller's policies for the other conditions and terms which will affect your purchase of such merchandise.

When you should Expect Your Order

Our estimated delivery date for the order relies how soon we can obtain and ship your items, your shipping address, and also the shipping speed and options you choose. Items Requiring Special Handling

Some items, for instance bulky media items, large TVs, and certain perishable products require special handling and shipping methods (such as Expedited Chilled Shipping). You will find info about these materials and shipping requirements and costs from the sellers product delivery site.